Research & Innovation
Publications
Value-Based Experiences Related to Digital Follow-Up Services Among Critical Care Survivors
PMU Author
Peter Nydahl
All Authors
Anna Zacharelou, Radenka Munjas Samarin, Karolina Mikulcic, Ana Brcina, Adriano Friganovic, Christina Jones, Peter Nydahl, Margo M. C. Van Mol
Journal association
Nursing & Health Sciences
Abstract
Intensive care units (ICUs) are increasingly striving to provide cost-effective and value-based support. To meet this trend, digital solutions might offer appropriate opportunities for delivering remote, personalized follow-up services. However, it remains unclear whether digital solutions align with survivors' preferences to improve post-ICU quality of life. The aim was to explore the value-based experiences related to digital follow-up services among critical care survivors. A qualitative design, with focus group interviews from May through October 2023, was conducted with critical care survivors recruited from four European countries. A thematic approach was used to analyze the data. Twenty-two participants were included, of whom half were women (n = 11). Three main themes were categorized: (1) powerless and uncontrolled, a search for regaining life; (2) adequate digital information; and (3) the role of technology and appropriate functionalities according to users' wishes. Overall findings across the four European countries highlighted value-based preferences such as personalized online information delivery, the possibility of e-consults with healthcare professionals, and digital access to peer support.
Keywords
Intensive care unit, Health-related quality of life, E-health, ICU follow-up service, Digital support, Postintensive care syndrome